All your sheepskin questions...answered.
Don't forget to call us if you have any questions you don't see here: +1 719.836.3383
What if I get my coat and I don’t like it?
We guarantee all of our sheepskin coats, vests, slippers and headwear, as well as our elkskin and deerskin products, for fit and satisfaction. If you get your custom garment and the fit is incorrect, we will make every effort to correct the changes or if you are unsatisfied with your product for any reason, will will accept returns within 30 days. Please visit our Returns & Exchanges Policies page for more information.
How do I clean sheepskin?
We recommend two care products for our sheepskin garments. The suede should be sprayed with a rain and stain shield made for suede or leather. The specially formulated repellents will be made with a non-silicone formula which is special for suede or sheepskin. This will protect it against water spotting and will help it resist soiling. Suede conditioner/cleaner will remove most spotting. The wool of any garment can be touched up with a solution of cold water and Woolite. Do not soak through to the suede. Brush the wool when nearly dry to fluff it up. When a shearling garment becomes soiled overall, it should be professionally dry cleaned by someone specializing in leather and/or furs. Be sure to ask if the dry cleaner is experienced with suede and/or leather and sheepskin.
How long will it take to get my coat?
Our turnaround depends on the time of year and the current demand. We try to give you an accurate estimate upon ordering. In general, we try to turnaround a vest within 2 – 4 weeks of ordering and a coat in 4 – 6 weeks of ordering. During peak holiday times this may be substantially longer. If you need to order a sheepskin coat or shearling vest for a special occasion or holiday, please try to contact us a couple months ahead of time so that we can meet your deadline.
I am really tall and need extra length on my coat arms and legs. Can you do this?
Yes, we can almost always add the necessary inches that you need on length (and conversely, we can shorten a coat or vest as needed). Over a certain amount, additional charges may apply, but we do our best to be able to accommodate everyone. This is one of the great benefits of ordering a custom sheepskin garment made by hand to your specifications.
Why does the same color look different on some other products?
Sheepskin is a natural product which means that each hide comes from a different animal and is processed individually so it may have subtle changes in color or texture. Our quality guidelines ensure that we get the best quality hides, but they may still differ slightly in shade. If you have questions or requests about your garment color, please contact us after ordering so we can try to best accommodate your requests.
Can I pick a color that I don’t see here?
No, unfortunately we can only offer our sheepskin garments in the colors that you see featured. The stock and colors of the hides is constantly changing, so this may also change periodically. We try to keep our website up to date with the latest sheepskin color options but due to factors out of our control there may be times when a certain color is unavailable.
Where does the sheepskin come from?
These shearling garments are made from the skins of domestic sheep from the Rocky Mountain States. They are raised commercially for their meat and the hides are a valuable by-product which is tanned and processed here in the United States. The sheep, deer and elk that we use for our skins are NOT an endangered species.
To process this quality sheepskin, it takes a system of 21 days with many intricate steps to create the soft, supple sheepskin we use to make our sheepskin jackets, vests, shearling slippers and headwear. When sheepskin is processed correctly it creates a hide that naturally wicks away moisture from the body and that remains cool even in high temperatures. The sheepskin is extremely warm and comfortable but will not make you sweat like a synthetic fabric may.
The buttons we use for our sheepskin vests and coats are made from antlers which are shed annually by deer and elk. They are handmade and each set is truly one of a kind.